Privacy Policy

Privacy Policy

SulAmérica is concerned about preserving your privacy and ensuring the confidentiality of your information transmitted over the Internet. The items below clarify how and why SulAmérica collects, stores and deals with the information obtained.

Information collection

You can navigate through the SulAmérica website without the need to provide your personal data. You may contact SulAmérica to clarify questions about promotions, products or services or make online consultations.

Your personal information will be required when you:

– fill in a registration form to purchase any of our products or services;
– answer an online survey;
– participate in the company’s promotions;
– use the Online Customer Service or Contact Us channels.

Each of these services will require that you provide personal information, such as telephone number, email address and other information required during the registration process.

Usefulness of personal information

Your personal information is kept strictly confidential in a database and is used to identify our website’s audience profile, improve our services, products and contents, and to send you news or any relevant information.

No personal information collected upon registration will be sold or disclosed to third parties without prior authorization, except in cases of court order or legal determination.

Changes to personal information

Only you will have access to the information in the areas requiring your email and password. Your password is personal and non-transferable and, for your security, it must be kept strictly confidential.

Answers and updates

SulAmérica employees reply all consultations received via email or other means. SulAmérica may retain this information to improve its products, services and website, and for other duly exposed reasons.


Cookies are small files sent by SulAmérica to your computer in order to speed up and customize your next navigation. They are stored on your computer, they contain only information about your visits to the website, allow SulAmérica to identify you and provide you with a customized navigation. Cookies do not interfere with your computer functioning or content nor do they store your personal information. If you prefer, you may suspend the use of cookies in your browser.


SulAmérica sends customized emails to registered users in order to notify them of news, promotions and offers, but allows them to unsubscribe from receiving such information. After all, you do not need to receive information in which you are not interested.

Changes to the Privacy Policy

If SulAmérica’s website privacy policy is updated, you will be notified of such changes through a highlighted notice on our web pages.